- General FAQs
- Order Placement FAQs
- Online Account FAQs
- Delivery FAQs
- Company FAQs
You can find this out on the product container itself, the Period After Opening (PAO) appears as a little picture of an open jar with a number displayed in the middle. The number tells you how long an opened product can be kept (for instance, 10M indicates 10 months).
Our products are certified as Vegan-friendly, We at Oil Of Amun do not use any animal by-products like honey, milk, gelatin, etc.
No, none of our products are tested on animals but on ourselves. We are certified 100% Cruelty-Free.
Yes, our all products are suitable for all skin types. Our finest quality products are developed with balanced formulations and skin-loving liquids that suit all skin types.
Yes, all the products are 100% Paraben Free as they are made with natural formulations using natural actives, exquisite natural fragrances and 100% Paraben Free preservatives.
No, there are no Phthalates or Formal Dehydrates used in any of our products.
Mostly it is two years from the date of manufacturing. For more details, you can refer to the back label of the products.
Please go through ‘How to Use’ section on the back side of each product to know its usage.
Order Placement FAQs
We'll send you a confirmation email so that you’ll come to know that your order has been successfully processed.
If your payment is unsuccessful for any reason, you'll see a denial notification displayed on the final checkout page. We suggest that you return to the checkout page to make sure all the details you entered are correct before trying to re-submit your order. You'll be able to update your payment options with a different method if necessary. If the declined message continues to pop up, call our Customer Helpline team on +91 9958823567 or email email@example.com
If your product hasn't been dispatched from our warehouse, then you can possibly cancel your order. Contact our Customer Helpline team on +91 995882356.
No need to worry, if your order is damaged in transit, you can call our Customer Care executive on +91 995882356email – firstname.lastname@example.org to inform about it. We will replace it as soon as possible.
Of course, we're more than happy to help. Simply call our Customer Care on +91 995882356 or email email@example.com
You can contact our customer care team to see when the product will be back in stock and they can even suggest another product in the meantime.
Online Account FAQs
You can register for an online account in two ways:
1. Choose the products you wish to purchase and proceed to checkout. Fill in the 'New Customer' section and complete the checkout process. We'll send you an email to confirm your online account as well as order confirmation.
2. If you don't want to place an online order right this minute you can select the 'Account' link located at the top of the website and enter your registration details.
If you forgot your password, click on the 'Forgotten your password?' link. A new page will pop up, asking you to enter your email address. Once you've done this, click on 'Submit' and a new password will be emailed to the address that matches your account username.
Yes, you can change your password at any time from within 'My Profile' when you're logged into your account. Simply select 'Change my Password' and follow the steps displayed on-screen.
You do not need to create an account to shop online; rather, you can make your purchase as a guest.
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As soon as the products have been dispatched, we will send you an email and text notification confirming the details of your purchase.
Once your order has been shipped, we will send you an email right away. If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you are a guest user, you can track through the link shared with you over email/SMS.
Sometimes it may happen that products get delayed due to dispatch glitch; in that case, you can directly contact our customer executive on +91 995882356 or email – firstname.lastname@example.org
Sorry, once an order has been dispatched you can't change the delivery service that you originally chose.
To ensure the products remain undamaged during the shipping process, we package our products in bubble wrap and sturdy boxes. We at Oils Of Amun maintain a very high level of quality control during packaging.
Currently we only ship in India but we’re working on expanding internationally as quickly as we can, and we hope to get to your country in the not too distant future.
Due to the nature of our products, all sales are final. We offer a replacement on items that may have been damaged during shipping. Returns other than damage incurred during shipping cannot be accepted.
Yes, Oils Of Amun is an ISO 9001:2008 certified organization with high-quality control standards as well as GMP & FDA compliance.
Our formulations are designed in Canada and Australia and oils are sourced from all around the world and the entire manufacturing is done in India to maintain the quality that we promise to ours customers.
We at Oils Of Amun are fully dedicated to our customer satisfaction. Oils Of Amun is an ISO 9001:2008 certified organization with high-quality control standards as well as GMP & FDA compliance..
The products manufactured at Oils Of Amun are both, 100% herbal and Ayurvedic.
Oils Of Amun is dedicated to making high-quality products, whilst balancing with sustainable business principles at every point of the value chain.